Hoover's web site provides an extensive discussion of vacuum cleaner repair, including frequently asked questions, troubleshooting, and a retail locater that will help you find the factory service center that's closest to you. Of course, all Hoover products come with a one-year warranty from the date of purchase for normal household use; wet/dry vacs carry a limited two-year warranty.
Need to check the owners' manual, but can't find your copy? Not a problem! You can just direct your browser to assist.hoover.com; where you'll fin d you can review the documentation for every vacuum cleaner since the Model 404 portable manufactured in 1974, to the state-of-the-art and the top of the line. Once you have the documentation on your screen and know what you need, Hoover's helpful web site will direct you where to find parts for your Hoover with local retailers, or buy parts and accessories online.
If you'd like to follow the convenience of frequently asked questions, the customer service section of the web page offers answers to general questions ("I'm in military service and have an APO/FPO address. How do I order parts?"), a number of helpful tips ("areas receiving little traffic can be vacuumed once a week or ever three or four days, with three or four strokes for adequate maintenance"), maintenance suggestions ("do not add lubricant to motor bearings"), and specialized information on the Hoover CVS, Floor Mate, and Steam Vac. Furthermore, there's a toll-free telephone number to help connect you with customer service representatives just in case you can't find what you want to on the web site.
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